Last updated: August 2026Welcome to Modhumala. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to comply with these Terms & Conditions and our Privacy Policy.

2. Products

We strive to display product colors, designs, and descriptions as accurately as possible. However, slight variations may occur due to lighting, screen settings, photography, and the handmade nature of handloom products.Product availability is subject to stock.

3. Pricing

• All prices are displayed in Bangladeshi Taka (BDT).
• Prices may change without prior notice.
• Promotional offers are valid only for the specified period.

4. Orders

Once an order is placed, you will receive an order confirmation.Modhumala reserves the right to:

• Accept or decline any order.
• Cancel orders due to stock unavailability.
• Cancel orders in case of pricing or technical errors.
• Contact customers to verify order information when necessary.

5. Payment

We offer Cash on Delivery (where available) and other supported online payment methods.Orders will be processed after successful order confirmation.

6. Shipping & Delivery

• Delivery times may vary depending on your location.
• Delays caused by courier services, weather, or unforeseen circumstances are beyond our control.
• Customers must provide accurate delivery information.

7. Returns & Exchanges

Returns or exchanges are accepted only according to our Return & Refund Policy.Customers should inspect products upon delivery and notify us promptly if there are any issues.

8. Intellectual Property

All website content, including logos, images, product descriptions, graphics, and text, is the property of Modhumala unless otherwise stated.Unauthorized copying, reproduction, or commercial use is prohibited.

9. User Responsibilities

You agree not to:

• Provide false information.
• Misuse the website.
• Attempt unauthorized access.
• Interfere with website security or operations.
• Violate applicable laws.

10. Limitation of Liability

Modhumala shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms & Conditions at any time. Changes become effective once published on this page.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support through the contact information provided on our website.